Privacy Policy
At All Garage Door Services, we are committed to protecting your privacy and handling your personal information with care. This policy outlines how we collect, use, and protect your data in plain language.
Information We Collect
We collect information such as your name, email address, phone number, and service address when you reach out to us via our online contact form, send us an email, or call us directly to inquire about our services.
How We Use Your Information
Your details are used solely to respond to your enquiries, provide accurate quotes, and deliver our garage door installation, maintenance, and repair services at your location.
Storage and Protection
We take appropriate security measures to ensure that your personal information is stored securely and protected from unauthorized access, disclosure, or loss, whether held digitally or in physical records.
When We Share Information
We do not sell your data. We only share necessary details with trusted service providers (such as parts suppliers) to complete your service, or when required by Australian law.
Data Retention
We keep your information for as long as is necessary to provide our services to you or as required for legal and administrative purposes, such as tax records or warranty tracking.
Cookies and Analytics
Our website uses basic cookies and analytics to help us understand how people use our site. This allows us to improve our online experience for local customers in Coffs Harbour and surrounding areas.
Your Rights
You have the right to request access to the personal information we hold about you, or to ask us to update or delete it. As we operate exclusively within Australia, the best way to exercise these rights is by contacting us directly using the phone number or email address provided on our website.